Refund Policy
How Unjammer handles refunds across digital products, services, and subscriptions.
Unjammer Tools (digital products)
Unjammer Tools are digital templates (Word, Excel, PDF, HTML, Notion) delivered and downloadable immediately. Refunds are handled case-by-case within 14 days of purchase — see our commitment below.
Our commitment. If an Unjammer Tool doesn't work for you, email mdonaldson@unjammer.com within 14 days of purchase. Unjammer will work with you case-by-case to make it right. Resolutions may include:
- A customized version of the Unjammer Tool tailored to your situation
- A different Unjammer Tool of equal or lesser value
- Targeted help getting the Unjammer Tool working in your environment
We respond within 2 business days.
Services — AI Blueprint, AI Roadmap, Complete AI Launchpad
Refundable up until the questionnaire is submitted. Once analysis has been generated, the work is complete and refunds are not available.
Questions
Email mdonaldson@unjammer.com. We'll get back to you within 2 business days.